
Terms & conditions
GEM asks please respect schedule timing to ensure prompt appointments for each client. Late arrivals may result in shortened treatment times.
Appointment time
- GEM asks please respect schedule timing to ensure prompt appointments for each client.
- Late arrivals may result in shortened treatment times.
Cancellations and Deposits
- A minimum of 48 hours’ notice is required for cancellations or rescheduling.
- Cancellations made with less than 48 hours’ notice may incur a cancelation fee.
- Failing to attend appointment (no show) can result in a 50% non-refundable.
Treatment Expectations
Prior to any treatment clients will receive a consultation to discuss their concerns, needs and expectations for their treatment. A general medical form needs to be filled out and a personal plan will be agreed. Please consult GEM if you have any allergies towards certain oils, medical conditions, medications. After care will be provided and clients are encouraged to ask questions and discuss concerns before or after treatment.
Refusal of Treatments
Respect and safety are paramount. GEM fosters a positive relationship with all her clients. Creating a secure and healthy environment where both can feel protected and safe.
GEM has the right to refuse any client that does not up-hold the same values.
Cancellations and Deposits
A minimum of 48 hours’ notice is required for cancellations or rescheduling..
Cancellations made with less than 48 hours’ notice may incur a cancelation fee
Failing to attend appointment (no show) can result in a 50% non-refundable
Treatment Expectations
Prior to any treatment clients will receive a consultation to discuss their concerns, needs and expectations for their treatment. A general medical form needs to be filled out and a personal plan will be agreed. Please consult GEM if you have any allergies towards certain oils, medical conditions, medications. After care will be provided and clients are encouraged to ask questions and discuss concerns before or after treatment.
Refusal of Treatments
Respect and safety are paramount. GEM fosters a positive relationship with all her clients. Creating a secure and healthy environment where both can feel protected and safe.
GEM has the right to refuse any client that does not up-hold the same values.